Privacy Policy
The Echo Campaign respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how The Echo Campaign collects and handles personal information through our website and advocacy activities.
1. Information we collect
When you use our website's contact form, we may collect your name and email address so that we can respond to your enquiry.
You may also choose to provide additional information when contacting us by email. We ask that you only provide information that you are comfortable sharing.
The Echo Campaign does not require you to provide information about your personal experiences when contacting us.
2. How we use your information
Information provided directly to The Echo Campaign may be used to:
respond to enquiries;
communicate with you about your enquiry;
communicate with you about The Echo Campaign where you have requested or agreed to receive such communications; and
support our advocacy and campaign activities where appropriate.
We do not sell personal information.
3. The petition
The Echo Campaign's petition is hosted and administered through Change.org.
When you sign the petition, information you provide is submitted directly to Change.org and is handled in accordance with Change.org's own privacy practices.
The Echo Campaign does not have access to the email addresses collected by Change.org through the petition.
For information about how Change.org handles information submitted through its platform, please refer to Change.org's privacy policy.
4. Information you provide about your experiences
People who contact The Echo Campaign may choose to share information about their experiences, including experiences involving violence or the criminal justice system.
We recognise that this information may be particularly personal or sensitive. We will handle information provided to us with care and will not use or disclose it for purposes beyond those reasonably connected with our advocacy activities without appropriate consent or another lawful basis.
5. How we store and protect information
We take reasonable steps to protect personal information held by The Echo Campaign from misuse, loss, unauthorised access, modification or disclosure.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or where we are otherwise required to retain it.
6. Third-party services
Our website and communications may rely on third-party technology and service providers. Where these providers process personal information on our behalf, we take reasonable steps to ensure that information is handled appropriately.
Some third-party providers may store or process information outside Australia.
7. Access and correction
You may contact The Echo Campaign to request access to personal information we hold about you or to ask us to correct information that is inaccurate or out of date.
Please contact:
8. Privacy concerns and complaints
If you have a concern or complaint about how The Echo Campaign has collected, used, stored or otherwise handled your personal information, please contact us so that we can understand the concern and work to resolve it.
Privacy complaints can be made by contacting:
Please provide as much information as possible about your concern, including what happened, when it occurred and what you would like us to do to resolve the matter.
We will acknowledge and consider complaints in a timely manner and may contact you for further information where necessary.
We will aim to respond to privacy complaints within 30 days. The OAIC recommends that individuals first raise privacy complaints directly with the organisation and generally allow 30 days for a response before escalating the matter.
If you are not satisfied with our response, or your complaint has not been resolved, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our activities, website or privacy practices. The latest version will be published on this page.
Last updated: August 2026